All Case StudiesRetail

National Retailer Handles 400% Q4 Volume Surge Without Rate Spike

Flat rates through peak season
400% volume increase handled
1,200+ Q4 shipments delivered
No peak-season rate spike
National retail brand shipping to stores in 22 states · 1,200+ shipments in Q4

The Challenge

Seasonal volume spiked more than 4x during Q4, while existing carriers could not guarantee capacity without steep peak-season surcharges.

The Solution

Proload secured multi-carrier capacity early, pre-assigned lane backups, and standardized pickup windows across distribution centers.

The Results

The retailer shipped peak volume without service degradation and held lane pricing flat during the holiday surge.

"We expected delays and premiums. Instead, we got consistent service and predictable rates."

VP of Supply Chain, National Retail Group