Our Company

About Proload Express

Redefining LTL Freight with Lower Rates and Better Service

Our Story

Proload Express was founded to solve a problem every shipper knows: LTL rates are too high, service is too inconsistent, and brokers add margin without adding value. Our founder spent 18 years watching carriers and brokers charge shippers far more than necessary โ€” and built Proload to change that.

We built a technology platform that connects shippers directly with 200+ vetted carriers, optimizes routing in real time, and delivers the lowest market rates without the traditional markup. The result: an average 23% savings for our customers versus what they were paying before.

Today, Proload handles 50,000+ shipments annually for 2,000+ businesses โ€” from startups shipping their first pallets to enterprises with complex nationwide freight programs. We're headquartered in the Northeast, with reach across all 48 contiguous states.

By the Numbers

50,000+
Shipments Annually
2,000+
Active Customers
200+
Carrier Partners
98.7%
On-Time Delivery
$12M+
Customer Savings
48
States Covered

Leadership Team

Decades of combined freight industry experience.

M

Michael Torres

CEO & Founder

Former VP at a national carrier with 18 years in LTL logistics. Built Proload to fix the broker pricing problem he witnessed firsthand.

J

Jennifer Walsh

VP of Operations

15 years optimizing freight networks at top 3PLs. Oversees our carrier relationships and shipment performance.

D

David Kim

VP of Sales

Built enterprise freight programs for Fortune 500 shippers. Leads our account management and customer success teams.

R

Rachel Foster

Director of Technology

Led engineering at two logistics startups. Architected our proprietary quoting engine and tracking platform.

Operations & Technology

Built for scale and reliability.

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Carrier Network

Partnerships with 200+ vetted LTL carriers nationwide. Continuously scored on performance, price, and reliability.

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Technology Platform

Proprietary quoting engine, real-time tracking, and digital documentation โ€” all built in-house for maximum reliability.

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Operations Center

Centralized monitoring 5 days/week with proactive issue resolution before your freight is even at risk.

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Quality Assurance

Carrier performance scoring, on-time tracking, and continuous lane optimization to protect your delivery commitments.

Our Core Values

Lowest Cost

We obsess over finding the best rate for every shipment. Our technology and carrier network are built for this.

Reliability

On-time, every time. 98.7% on-time delivery performance across 50,000+ annual shipments.

Transparency

No hidden fees, no surprises. Clear communication on rates, status, and any issues before they escalate.

Partnership

Your success is our success. Dedicated account managers who know your business and your lanes.

Certifications & Compliance

Fully licensed, bonded, and insured โ€” critical credentials for serious freight customers.

FMCSA Licensed Freight Broker (MC# 1234567)
DOT Registered (DOT# 9876543)
Surety Bond: $75,000 BMC-84
Cargo Insurance Coverage
TIA Member
BBB Accredited Business

Partner with a Team That Puts Your Freight First

Get a quote and experience the Proload difference.