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How a Northeast Retailer Saved 31% on Annual LTL Spend

$47,000 saved in first year
31% rate reduction
98.6% on-time delivery
Same-day quoting vs 24-hr delays
Regional retail chain, 80 locations across NY, NJ, CT, PA · 500+ shipments/year

The Challenge

A regional retail chain with 80 locations was paying a regional carrier premium rates for standard LTL freight — with no ability to compare alternatives and no transparency into billing. Their freight cost per shipment had grown 18% over 3 years. Transit times were inconsistent, causing lost sales events and stockout penalties.

The Solution

Proload onboarded the retailer in a single afternoon. We analyzed their top 40 lanes and immediately identified 3 carrier options averaging 28-35% below their current rates. We set up automatic weekly pickups from their DC and consolidated billing into a single invoice. Their account manager handles all carrier communications so the logistics team can focus elsewhere.

The Results

In the first 12 months, the retailer saved $47,000 on freight — a 31% reduction from their baseline. On-time delivery improved from 91% to 98.6%. Their team saved an estimated 6 hours per week on carrier coordination.

"Switching to Proload was the easiest freight decision I've made in 15 years. We saved $47K and I get my Fridays back."

Director of Logistics, Northeast Retail Group