Manufacturing Company Cuts Transit Times by 2 Days
The Challenge
An Ohio-based automotive parts manufacturer was experiencing chronic delays on their East Coast lanes — critical for JIT delivery to assembly plants. Their direct carrier relationship provided no flexibility and no alternatives when capacity tightened. Production line stoppages were costing an estimated $12,000 per incident.
The Solution
Proload restructured their carrier mix for the top 12 lanes, introducing 4 additional carriers with faster transit time profiles. We set up guaranteed delivery service on their highest-priority lanes with real-time monitoring and automatic escalation protocols. When delays occur, Proload proactively reroutes before the shipper even knows there's an issue.
The Results
Average transit time dropped by 2 business days on priority lanes. On-time delivery rose from 87% to 98.9%. The manufacturer eliminated all line-stoppage incidents for 8 consecutive months. Total freight cost also decreased by 23% through carrier diversification.
"We went from firefighting freight problems daily to setting it and forgetting it. Proload's proactive monitoring has been a game-changer for our JIT operations."